Refunds

Products are eligible for return only if a damaged or wrong product is received. Customers must raise a complaint within 24 hours of delivery to be eligible for a refund. The customer must provide clear proof (photos/videos) of the damaged or wrong product received. Upon verification, a full payment refund will be processed.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at meezabtextileindustry@gmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at meezabtextileindustry@gmail.com and send your item to: 17.A Ilyas Colony, Khajrana, 452018 Indore M.P- India.

Need help?

Contact us at meezabtextileindustry@gmail.com for questions related to refunds and returns.